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Privacy Policy

Who we are

Our website address is: https://jonesroadtreeservice.com/

Jones Road Tree Service is a locally owned business providing professional tree services.

Contact information:
Email: [email protected]
Phone: 281-469-0458


What personal data we collect and why we collect it

We collect personal data to provide services, respond to inquiries, improve our website, and communicate with potential and existing customers.

This may include:

  • Personal information such as name, email address, phone number
  • Technical data such as IP address, browser type, device information, and pages visited
  • Communication data from contact forms or direct communication

We only collect personal data when users voluntarily provide it or when it is collected automatically through website functionality.


Comments

If visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.


Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract location data from images on the website.


Contact forms

When you submit a contact form, we collect the information you provide (such as name, email address, phone number, and message) for customer service purposes only.

We keep contact form submissions for a reasonable period for customer service and record-keeping purposes, but we do not use the information for marketing unless you explicitly consent.


Cookies

Our website uses cookies to improve your browsing experience.

Cookies may include:

  • Temporary cookies to determine if your browser accepts cookies
  • Cookies used by Google Analytics to collect anonymous usage statistics
  • Cookies used by social media platforms for advertising and remarketing

You can control or delete cookies through your browser settings.


Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on the site, and general geographic location.

This information is anonymized and used only to improve our website and services.

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout

You can view Google’s privacy policy here:
https://policies.google.com/privacy


Advertising and social media

We run paid advertising campaigns on social media platforms such as Facebook and Instagram. These platforms may use cookies or tracking technologies to deliver relevant ads based on your browsing behavior.

You can manage or opt out of personalized advertising through the respective platforms’ privacy settings.


Who we share your data with

We do not sell or rent your personal data.

We may share data with trusted third-party service providers such as:

  • Website hosting providers
  • Analytics services (Google Analytics)
  • Advertising platforms (such as Meta/Facebook)

These providers only receive the information necessary to perform their services and are required to protect your data.


How long we retain your data

  • Contact form submissions: retained for up to 12 months
  • Analytics data: retained for up to 26 months
  • Customer communication records: retained as required for business or legal purposes

What rights you have over your data

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.


Where your data is sent

Data may be processed outside of your country, including the United States, through services such as web hosting providers, Google Analytics, and social media platforms. These providers comply with applicable data protection standards and contractual safeguards.


Contact information

For privacy-related questions or requests, contact:

Jones Road Tree Service
Email: [email protected]
Phone: 281-469-0458


Additional information

How we protect your data

We use reasonable administrative, technical, and physical security measures to protect your personal data, including secure hosting, limited access controls, and regular software updates.


What data breach procedures we have in place

We have internal procedures in place to detect, report, and respond to data breaches. If a breach occurs that affects your personal data, we will notify affected users and authorities as required by law.


What third parties we receive data from

We may receive anonymized data from analytics and advertising partners to help improve our marketing efforts.


What automated decision making and/or profiling we do with user data

We do not use automated decision-making or profiling that produces legal or significant effects on users.


Industry regulatory disclosure requirements

Jones Road Tree Service complies with applicable local and federal privacy laws relevant to our operations.